Monica is a qualified barrister with a strong background in alternative dispute resolution. She practised as a barrister for a number of years and achieved a certification in mediation.
Since 2011 she has held independent positions as a mediator, adjudicator and tribunal member with the Residential Tenancies Board dealing with dispute resolution between landlords and tenants. Before taking on the role of Facilitator, she was also an independent investigator in the Office of the Information Commissioner where she was involved in reviewing Freedom of Information decisions made by public bodies.
Monica, after carefully evaluating the needs identified in the Scally report, created the vision and values for Restoration of Trust Meetings that you can see on
Our Purpose / Vision page. She is committed to implementing this vision and these values.
Having been engaged in numerous independent roles in the past, she takes the independent nature of this role very seriously and aims to provide the most effective service that she can for everyone who chooses to participate.